Feedback & Complaints For Our Team

Compliments, Complaints & More

At Tailored Support Services, we are dedicated to improving our services. We encourage our clients to let us know how we are doing by providing feedback and feeling comfortable to make a complaint. Our team is locally based in Maroochydore, helping clients throughout the Sunshine Coast including Noosa Heads, Buderim and Caloundra.

Child watching animals at the zoo— NDIS Provider on the Sunshine Coast, QLD
Happy kid holding goodies — NDIS Provider on the Sunshine Coast, QLD

How to Provide Feedback or Make a Complaint

Contact your support worker directly if possible or our office team. This can be done in person, over the phone, by writing a letter or by completing our Feedback, Compliments and Complaints Form below.

Or, if you wish to remain anonymous, please fill out the feedback form below. Your email will be formally acknowledged within 24 hours. We aim to respond to all complaints and grievances as quickly as possible. All feedback and complaints will be used by Tailored Support Services to assist us in continuously improving our service delivery.

How to Escalate a Complaint

If you feel a complaint has not been sufficiently or appropriately addressed, you can seek further support from our Director, Alex Taylor.

Kid with down sydrome chilling in a cafe — NDIS Provider on the Sunshine Coast, QLD

Feedback Form

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